Privacy Policy Zenhugo
At Zenhugo, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase The Filtered Showerhead™.
1. Information We Collect
Personal Information — collected when you place an order or contact us:
Name
Email address
Shipping & billing address
Phone number
Payment details (processed securely via third-party providers — we never store your full card information)
Usage Data — collected automatically when you browse our site:
IP address
Browser type and device
Pages visited and time spent
Referring URLs
2. How We Use Your Information
We use your information to:
Process, fulfill, and ship your orders
Send order confirmations and shipping updates
Provide customer support
Improve our website and shopping experience
Send promotions, product tips, or filter replacement reminders (only if you opt in)
Comply with applicable laws and regulations
3. Sharing Your Information
We do not sell your personal information — ever.
We may share your data with trusted third-party partners only as needed to operate our business, including:
Payment processors (e.g., Stripe, Shop Pay) to handle transactions securely
Shipping carriers (e.g., USPS, UPS, FedEx) to deliver your order
E-commerce platform (Shopify) to manage our store
Marketing & analytics tools (e.g., Meta, Google) to improve our ads and understand site performance
All partners are required to handle your data securely and in accordance with applicable privacy laws.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Keep items in your cart between visits
Remember your preferences
Analyze website traffic and user behavior (anonymously)
Serve relevant ads on platforms like Facebook and Google
You can disable cookies in your browser settings at any time. Note that some features of our website may not function properly without them.
5. Data Security
We use industry-standard security measures, including SSL encryption, to protect your personal information during transmission and storage. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your state of residence, you may have the right to:
Access the personal data we hold about you
Correct any inaccurate information
Delete your personal data (subject to certain conditions)
Opt out of marketing emails at any time by clicking "Unsubscribe" in any email we send
To exercise any of these rights, contact us at:
📧 support@zenhugo.com
California Residents: Under the California Consumer Privacy Act (CCPA), you have additional rights regarding your personal data. We do not sell personal information as defined by the CCPA.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their policies independently.
8. Children's Privacy
The Filtered Showerhead™ is intended for adults only. We do not knowingly collect personal information from individuals under the age of 13. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the effective date at the top of this page. We encourage you to review this page periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out:
📧 support@zenhugo.com
🌐 www.zenhugo.com
